Privacy policy

Last updated: 15/06/2026

Data Controller

This website is operated by AUPIEL, Sole Proprietorship (EI), 42 Avenue Georges Alquier, 81100 Castres, France — SIRET 10125010800012. For any question regarding the processing of your personal data, you may contact: contact@aupiel.fr.

1. Data Collected

As part of its activity, AUPIEL collects the following personal data: first and last name; postal address; email address; phone number. This data is collected when you place an order, create a customer account, or subscribe to the newsletter.

2. Use of Data and Legal Basis

Your personal data is used only for the following purposes:

Order processing and management — legal basis: performance of the contract.

Product delivery — legal basis: performance of the contract.

Customer relationship management and responding to your requests — legal basis: performance of the contract / AUPIEL's legitimate interest.

Sending commercial information and newsletters — legal basis: your consent, which you may withdraw at any time.

Compliance with accounting and tax obligations — legal basis: legal obligation.

3. Cookies

The AUPIEL website uses only the technical cookies necessary for the proper functioning of the site, provided by the Shopify platform. No advertising or third-party marketing tracking cookies are currently used.

4. Data Sharing

Your personal data is shared only with the service providers strictly necessary to deliver the service, in particular: payment providers and carriers/delivery companies. AUPIEL never sells or rents your personal data to third parties.

5. International Data Transfers

Some of AUPIEL's service providers — in particular the Shopify hosting platform (Shopify Inc., based in Canada) — may process data outside the European Union. Where this is the case, such transfers are governed by appropriate safeguards (an adequacy decision of the European Commission and/or the European Commission's Standard Contractual Clauses).

6. Data Retention

Your data is retained only for as long as necessary for the purposes for which it was collected:

Customer account data: retained as long as the account is active, then deleted after 3 years of inactivity (no purchase or login).

Order and invoicing data: retained for 10 years to meet legal accounting obligations (Article L123-22 of the French Commercial Code).

Newsletter data: retained until you unsubscribe, then deleted within 3 years from your last contact with us.

7. Your Rights

In accordance with the GDPR, you have the right to: access your data; rectify it; erase it; object to its processing; restrict its processing; data portability; and withdraw your consent at any time (without affecting processing carried out before withdrawal). To exercise these rights, contact us at contact@aupiel.fr.

You also have the right to lodge a complaint with the supervisory authority — in France, the CNIL (Commission Nationale de l'Informatique et des Libertés), www.cnil.fr.